Return Policy

At Organic Origins, we take pride in the quality of our products and strive to ensure your satisfaction. As our products are food items, we adhere to a "goods once sold cannot be returned" policy for safety and hygiene reasons.

However, we understand that exceptional circumstances may arise. We will consider returns and refunds in the following cases:

• Damaged Goods: If your order arrives damaged or spoiled, please contact us within [7] days of delivery with photos of the damaged product and packaging. We will arrange for a replacement or refund.
• Incorrect Product: If you receive an incorrect product, please contact us within [7] days of delivery. We will arrange for the correct product to be shipped to you or issue a refund.
• Product Quality Issues: In the rare event that you experience a quality issue with an unopened product, please contact us within [7] days of delivery. We will investigate the issue and, if deemed necessary, offer a replacement or refund.

Please note:

• To be eligible for a return, the product must be unopened and in its original packaging.
• We may require you to provide photos or other evidence of the issue before authorizing a return.
• Shipping costs for returns are the responsibility of the customer, except in cases where the return is due to our error.
• We reserve the right to refuse a return if the product does not meet the above criteria.

Contacting Us:

If you need to initiate a return, please contact our customer support team at [+91-9363633700] or [wecare@adss-exim.com]. We will be happy to assist you.

Thank you for your understanding and cooperation.